FAQs for New Library Membership Scheme for HKU Graduates

(effective from 1 September 2022)

 

Q1: Why are we introducing a fee structure starting in 2022?  

A: As a public university, we are funded by the government to support undergraduate students and research postgraduates. However, we do not have dedicated funding to provide services to our graduates. Due to ongoing cost pressures, we have had to make the difficult decision to prioritize resources in order to ensure the long-term sustainability and success of the library. 

 

Q2: How do we determine the membership fee?  

A: The fee has taken into account our associated operating costs and charges for similar services by other local and international institutions. 

 

Q3: What will the money be used for?  

A: Every dollar of membership fees will be channeled into a special fund to cover the cost of essential services, including subscription costs of our print and e-resources, preservation of rare and unique collections, improved digital experiences and services for alumni, etc.

 

Q4: I have just completed my studies. When can I apply for the HKU Graduate Library Card? 

A: New graduates can apply for a graduate library card online after receiving their official graduation proof. Please submit the mandatory proof of graduation, such as a testimonial, graduation certificate, or other official documents, along with your application for the HKU Graduate Card. Additionally, please ensure that all outstanding loans and fines are settled in your student record before submitting your application.

 

Q5: What if my graduate library card already expired?  (Updated 1 August 2025)

A: You can submit online application for membership renewal.  

For Graduate Borrower cardholders who previously held library cards with a deposit and were automatically upgraded to the new membership scheme for a three-year period from September 1, 2022, to August 31, 2025, the upgraded benefits will expire on August 31, 2025. After this date, they can submit an online application to renew their membership, similar to other graduates.

 

Q6. I will not renew my graduate card. Can I get back the remaining uPrint printing units in my account? (Updated 6 July 2022) 

A: As stated in the conditions, please note that all uPrint printing units are NOT refundable.

 

For other enquiries, please contact Lending Services and Learning Environments at Email-A-Librarian (To: Library membership).